Using Syriatel Cash from outside Syria
If you have a Syriatel Cash wallet and have moved to another country, you may find the app no longer behaves the way it did in Syria. This article explains one likely reason, how to reach your wallet through a Syrian IP address on each kind of device, step by step, and what stays tied to your SIM card whatever address you use.
Why the app may not work abroad
Some Syrian services restrict access from outside Syria, or treat connections from abroad with more caution. Some users report that the Syriatel Cash app would not open, or stopped at sign-in, when they connected from a network in another country. We do not know Syriatel's internal rules, and the cause can be something else entirely, such as an outdated version of the app or an issue with the account itself. A Syrian address deals with one thing only: where your connection appears to come from. There is more on this in Why Syrian apps do not work abroad.
An address on Syriatel's own network
With syriaproxy your traffic exits from the Syriatel 4G network inside Syria, through a shared mobile address that other Syriatel subscribers are using at the same time, not through a server in another country. Domain names (DNS) are resolved inside Syria by Syriatel's resolvers. To the service, your request arrives the way it would from any phone in Syria. Mobile IP vs data center IP explains how this differs from a server address.
Which method to use on your device
- Android: the syriaproxy app. It sends all of the phone's traffic through Syria, the wallet app included. See Syrian IP on Android.
- iPhone and iPad: the official WireGuard app with a configuration file from your account. It also covers the whole device. See Syrian IP on iPhone and iPad.
- Windows and Linux: the desktop app, which routes every program on the computer through Syria. See Syrian VPN on Windows and Linux.
- A website in the browser: if what you need opens as a website on a computer, the Chrome and Edge extension is enough, and other programs keep your normal connection. The extension does not cover phone apps. See Syrian IP in the browser only.
Steps on your phone
- Buy balance. Once your account is set up, choose an amount on Pricing. The price is $5.00 per GB.
- Set up the connection. On Android, get the app from Download and sign in. On iPhone, install WireGuard, then in your account choose Add device and Create file, and import the file into the app.
- Hold the address. On Android, set Address type to Static so the address does not change while you are in the wallet. With Static the address stays the same for about two hours, and the same is true with WireGuard. Keeping the same Syrian IP explains why this matters for sign-ins.
- Connect. Tap Connect in the app, or turn the tunnel on in WireGuard. The first time, the system asks permission to add a VPN connection. Allow it.
- Check the address. With the connection on, open ipinfo.io in the phone's browser. The country should be Syria and the network Syriatel. If it shows the country you are in, the connection is not up yet, so do not open the wallet until the Syrian address appears.
- Open Syriatel Cash. Sign in and make your transaction as you normally would. If the app asks for a code sent by text message, it goes to your number as before.
- Disconnect when you are done. While the connection is on, all of the phone's data goes through Syria and is charged to your balance, not just the wallet's.
What a Syrian IP does not change
The address only changes where your internet connection comes from. Anything that runs over the SIM card and the phone network stays exactly as it was:
- Text messages. Verification codes sent by SMS reach your number over the phone network, not the internet. If your SIM cannot receive messages in the country you are in, the address will not fix that.
- USSD codes. Codes you dial from the keypad work through the SIM and whatever network your phone is attached to.
- Roaming. Whether your line works outside Syria, and what it costs, is between you and Syriatel.
- Your wallet account. The account's status and limits, and any check tied to the SIM or the device, stay the same.
Managing the line itself from abroad, such as recharging and bills, is covered in Managing your Syriatel line from abroad.
What we cannot guarantee
syriaproxy is an independent service with no connection to Syriatel or Syriatel Cash. We cannot guarantee that the app will accept the connection, or keep accepting it if Syriatel changes how it works, and we offer no uptime guarantee. Use the service for your own wallet, and do not share your connection details with anyone. Our acceptable use policy states that using a Syrian address to reach a service that is available inside Syria is not in itself a violation.
Questions
Is this safe for my wallet?
The apps and WireGuard encrypt the connection from your device to our server, and we do not log the sites you open or the content of your traffic. Beyond our server, the wallet app's own encryption protects what you send. More advice in Keeping your wallet safe with a proxy or VPN.
How much of my balance does the wallet use?
Usually very little, because wallet apps exchange small amounts of data. What drives usage up is everything else running on the phone at the same time, such as updates and video. Rough figures are in How much data do you need.
Can I pay you with Syriatel Cash?
Yes. We also accept USDT and ShamCash. Balance is added once the payment is confirmed.
The address is Syrian but the app still fails. What now?
Try another address with Request a new address in your account, and make sure the app is up to date. If it still fails, the address is probably not the cause, so check with Syriatel. If you suspect the connection itself, write to support@syriaproxy.com.
Does the same approach work for ShamCash?
Yes. The details specific to it are in Using ShamCash from outside Syria.
Create your account and test the connection before you need to make an urgent transfer.