Frequently asked questions
The service
What is syriaproxy?
A service that gives you a real Syrian IP address. Your connection exits from the Syriatel 4G network inside Syria, so websites and apps see an ordinary Syrian subscriber. Details are on the Syrian proxy page.
Is the address really Syrian or only registered to Syria?
It is really Syrian. It is a mobile address from the Syriatel network inside Syria, not a server address in another country.
What is the difference between a mobile address and a data center address?
Data center addresses are known to be servers, so many websites block them. A mobile address is shared at the same time by Syriatel subscribers, so it is treated like any phone in Syria.
How long do I keep the same address?
About two hours, then the Syriatel network changes it. You can ask for a new address at any time.
Does every website accept these addresses?
Most websites accept them because they are ordinary subscriber addresses, but we cannot guarantee that a particular website will not block them.
The internet works but ShamCash or Syriatel Cash will not open. Why?
Usually the app is out of date. ShamCash, for example, stops old versions until they are updated, even on a Syrian address. Update the app to the latest version, then close it fully and reopen it while connected. More steps in Opening ShamCash from outside Syria.
Devices and ways to connect
Which devices does it work on?
Apps for Windows, Android and Linux, an extension for Chrome and Edge, WireGuard for iPhone, iPad, macOS and routers, and Proxy for software. The links are on the Download page.
How do I use it on iPhone?
With the official WireGuard app from the App Store and a configuration file from your account. The steps are in WireGuard setup.
Does it work with software and scripts?
Yes, through SOCKS5, HTTP and HTTPS with a username and password. The steps are in Proxy setup.
Can I use it on more than one device?
Yes. One device is included, and each extra device is $1 a month, bought in your account for 30 days. A device is one app or WireGuard device, or one address using the proxy. Its place frees itself a minute after it stops, or at once with Disconnect in your account.
Can only the browser exit from Syria?
Yes, with the Chrome and Edge extension. Other programs on the device keep your usual connection.
Price and payment
How much does it cost?
$5.00 per GB, prepaid, with no monthly subscription. Choose an amount on Pricing.
How is usage counted?
Data sent and received together, as measured by our server.
How long is the balance valid?
30 days from the day of purchase.
How do I pay?
With USDT, ShamCash or Syriatel Cash. The balance is added once we confirm that the payment has arrived.
Can I get a refund?
Yes, within 7 days of purchase if you used less than 100 MB. Details are in the Terms.
What happens when my balance runs out?
The connection stops immediately until you buy more balance, and no extra charges apply.
Privacy and security
Is my connection encrypted?
The apps, the extension and WireGuard encrypt your connection all the way to Syria. SOCKS5 and HTTP are not encrypted, so use HTTPS if you need encryption with Proxy.
Where are domain names (DNS) resolved?
Inside Syria, by Syriatel's DNS servers.
Do you log the sites I visit?
No, and we do not log the content of your traffic or your DNS queries either. What we keep is listed in the Privacy policy.
Can I send email through it?
No. Mail ports 25, 465 and 587 are closed to prevent spam. Everything else that is not allowed is listed in Acceptable use.